Referral Code Untuk Eco Shop

Q: Can I invite more friends after earning 6,000 OYO Rupee?

A: Yes, you can send an unlimited number of referral invites even after reaching the maximum wallet limit of 6,000 OYO Rupee. Referees will still receive rewards on successful checkouts.

Q: Can I refer someone who already has an OYO account?

A: No, the referral program is designed for new users. Referrals are valid only if the referee creates an account on OYO for the first time using the unique referral code.

Q: What are the cancellation and refund policies of OYO?

A: Cancellation policies vary depending on the booked property and chosen rate plan. Generally, OYO offers flexible cancellation options with a full refund if canceled within a specific timeframe. However, some non-refundable rates may apply. You can find the detailed cancellation policy for your booking on the website or app.

Q: Does OYO offer any loyalty programs?

A: Yes, OYO offers a loyalty program called OYO Wizard. By participating in this program, you can earn points for every booking and redeem them for discounts on future stays, room upgrades, and other benefits.

Q: Can I invite a friend from a different country in the OYO Refer and Earn program?

A: Rewards are earned only when referring friends/family in the same country. For example, if you registered with an Indian mobile number, you'll receive OYO Rupee only when your referrals also sign up with an Indian mobile number.

Q: What types of IDs are acceptable for check-in at OYO properties?

A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.

Q: What are the most common complaints about OYO?

A: While OYO offers budget-friendly accommodations, some common complaints from guests include:

Discrepancies between room descriptions and actual conditions

Lack of cleanliness and hygiene in some properties

Poor customer service and responsiveness to complaints

Unprofessional behavior of staff

Difficulty in availing advertised amenities

Q: What are the check-in and check-out times at OYO properties?

A: Standard check-in time at OYO properties is 12:00 PM, and check-out time is 11:00 AM. However, these times may vary depending on the specific property. You can find the exact check-in and check-out times during the booking process or on the property's dedicated page.

Q: How can I provide feedback about my OYO stay?

A: OYO encourages guests to provide feedback about their stay. You can share your experience through the OYO app, website, or email. Feedback is crucial for the company to improve its services and address any concerns guests may have.